Privacy policy

Privacy Policy

1. General

This Privacy Policy explains how Travailler collects, uses, and protects your personal data when you visit or make a purchase from our webshop.

2. Data we collect

We may collect the following types of information:

Personal details: name, address, email, phone number.
Order information: products purchased, payment details (processed securely by third-party payment providers).
Account details (if you register an account): login information, order history.
Technical information: IP address, browser type, device information, cookies.

3. How we use your data

We use your personal data for the following purposes:

To process and ship your order.
To provide customer support.
To send order confirmations, updates, and invoices.
To improve our webshop and user experience.
To send marketing emails/newsletters (only with your consent).

4. Cookies

Our webshop uses cookies to ensure proper functionality and to analyze traffic. You can disable cookies in your browser settings, but some parts of the webshop may not function correctly.

5. Sharing your data

We only share your data with third parties when necessary:

Payment providers (e.g., PayPal, Stripe, iDEAL).
Shipping companies (to deliver your order).
IT service providers (for webshop hosting, analytics, email services).
We do not sell your data to third parties.

6. Data retention

We keep your personal data only as long as necessary:

Order information: retained as required by tax and accounting laws (usually 7 years).
Customer accounts: stored until you request deletion.
Marketing emails: stored until you unsubscribe.